Returns are not accepted from any item bought off the web site without an RMA number which can be obtained by e-mailing Melissa@MelliInc.com Returns are only accepted within TEN DAYS upon receipt.
Deposits for custom requests are non refundable.
Once completed custom designs are reviewed on a case by case basis ONLY and also require an RMA number.
If we can assist you further please e-mail TheStudio@MelliInc.com
*PLEASE NOTE THIS Return Policy IS FOR ONLINE RETAIL CUSTOMERS ONLY*